Return Policy:
Thank you for choosing Agritude Innovations Limited. We strive to provide high-quality products that meet your expectations. In the event that you are not completely satisfied with your purchase, we have implemented the following return policy:
Returns Period: You have 7 days from the date of delivery to initiate a return request.
Eligibility for Return: We accept returns only if there is a difference of more than 10% from the product specifications mentioned at the time of purchase. This includes variations in size, colour, features, or any other significant aspect that affects the functionality, appearance or flavour of the product.
Return Process: To initiate a return, please follow these steps: a. Contact our customer support team within the 7-day return period to inform them about your intent to return the product. b. Provide the necessary details such as your order number, product name, and reason for return. c. Our customer support team will guide you through the return process, including providing the return address and any other relevant instructions.
Return Condition: The returned product must be in its original condition, unused, and in its original packaging. Please ensure that all accessories, manuals, and other items that came with the product are included in the return package.
Return Cost: The cost of return shipping will be borne by the customer. We recommend using a reliable shipping service with tracking to ensure the safe return of the product.
Refund Process: Once we receive the returned product and verify its eligibility for return, we will initiate the refund process. The refund will include the original purchase price of the product, as well as the cost of return shipping paid by the customer.
Refund Timeframe: Please allow up to 30 days for the refund to be processed and credited back to the original payment method used during the purchase. The actual refund time may vary depending on your financial institution.
Exclusions: a. Returns will not be accepted for delays in delivery caused by unforeseen circumstances or factors beyond our control, including but not limited to natural disasters, extreme weather conditions, civil unrest, or transportation disruptions. b. Returns will not be accepted for damages caused by forces of nature, including but not limited to floods, earthquakes, fires, or lightning strikes.
Agreement: By using our website and making a purchase, you agree to comply with this return policy and its terms and conditions.
Contact Information: For any inquiries or assistance regarding returns, please reach out to our customer support team at support@agritudeindia.com.
Please note that this return policy applies only to purchases made directly from Agritude Innovations Limited. If you have purchased our products through a third-party retailer, please refer to their respective return policies.
We appreciate your understanding and cooperation in following this return policy. Should you have any further questions or concerns, please do not hesitate to contact us.
Sincerely, Service Department Agritude Innovations Limited
